Our customer support team will direct your consultation request to the relevant department for prompt assistance.
A dedicated member of our sales or technical team will respond to your inquiry within one business day.
We extract our metals from family-owned mines that we manage ourselves.
We will be happy to advise you on your desired application.
Yes, we offer the purchase of samples and test purchases.
In order to be able to submit a binding sales offer to you, we require an LOI from the buyer, i.e. from you
Typically in 3 tranches: 1. before loading, 2. after loading and 3. after delivery
In Germany in the city of Essen. The area is known for its metal history.
Our national port of loading is Hamburg / Germany.
Bank transfer and Payoneer
We generally only accept letters of credit from existing customers, not from new customers.
Deutsche Bank (Germany)
Discuss your delivery targets with us in good time so that we can discuss and plan compliance together.
The transfer of risk is generally governed by the INCOTERMS. The transfer of risk agreed in the FCO or SPA is decisive for your individual purchase.
This depends on the destination, typically 18 - 24 days (from port to port)